1 Reply Latest reply: Dec 8, 2011 7:17 PM by AdamE_VZW RSS

    Incredible 2 won't charge...

    Dodo422
      My Incredible 2 is doing the same thing. Whether it is my wall charger, car charger or the charger to my pc, the phone won't keep charging. Most times, it shows it is charging but there's no progress showing, meaning that it has a lightning bolt, but no advancement of the green filling the battery icon.
      I have to wiggle the charger in the port to get it to show it is charging with progress. I have to hold it in order for the progress to continue, which is not really convenient.
      Considering that I just got this phone 5 months ago, this is not acceptable!
      There are so many posts of people with this same issue! NOT IMPRESSED, HTC!

      Can I exchange this phone at a Verizon wireless store because such an issue is under the 1 year warranty?
      I'm positive this phone hasn't had any water damage, etc.
        • 1. Re: Incredible 2 won't charge...

          Dodo422,

           

          I'm so sorry to hear that the port is no longer charging working as designed to charge the phone. Luckily, this is why the device come with a one year warranty from the manufacturer. If you are still in need of assistance, please PM me directly so I may help further.

           

          Thank you!