Tamsmadd, I can certainly assist you with the issues on your device. Are your contacts backed up to Google? Try logging into your Gmail account on your browser or computer to verify. First, try clearing cache/data from your Gmail application. If it is still not working after that then I suggest a factory reset. This resets the phone to factory default settings and will erase everything on the phone that is not on the SD card. Your pictures, videos, music are saved to the SD card by default on the Incredible 2.