3 Replies Latest reply on Mar 29, 2012 6:30 PM by Verizon Wireless Customer Support

    Billing terms M2MAllow, N&W etc


      Why are these terms not explained on the website ANYPLACE. I already seared ALL OF VERIZON for M2MAllow and got zero hits. Apparently, M2MAllow counts against your your Family allowance. But where is it defined? NOPLACE! Add to that a bunch of equally obscure terms like PlanAllow, M2MAllow,CallWaiting. Why is call waiting even listed? You're actually charged for some ***** that won't hang up while waiting for your line to be free?


      And, by the way, it would be pretty easy for Verizon to provide an application to analyze your family plan to find the best numbers to put in Friends and Family, but they don't. The application they provide is TOTALLY USELESS.


      A little **bleep** here.