M2M are calls from VZW customer TO VZW customers only. A call to another providers cell phone will use minutes unless that number is in your Friends and Family list.
are these "in" network calls still free or are they counting against your minute allowance?
I apologize for the confusion regarding the "In Network" calls, which is now called Mobile to Mobile calling (M2M). As budone mentioned, M2M calls are those made to other VZW customers and M2M calls do not count against your minute allowance. You can conveniently manage your minutes directly from your phone by dialing #MIN. Additionally, you can check to see if any off your callers are included in your M2M calling by visiting http://bit.ly/r6dYu9 and scrolling down to Mobile to Mobile. I hope this information is helpful. Please let me know if you have any additional concerns.
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