4 Replies Latest reply: Dec 12, 2011 8:56 PM by mylittlelu RSS

    Why won't my Samsung Galaxy connect to my home WiFi?

    rnrjudy

      Sometimes it says connected, but can not browse.  Usually it just says Connection Failed.  I reinstalled my router and made sure it was secure with a password.   Someone suggested a new router. Is that really the answer?  My PC's work with this one.  My husband has the same problem with his IPhone. 

       

      It connects just fine in all the public places and some home WiFi's.

      Thanks,

        • 1. Re: Why won't my Samsung Galaxy connect to my home WiFi?
          bchild

          I've noticed that the GTab 10.1 does not like adhoc wifi networks and certain wifi WPA/WEP encryption.

           

          I'm assuming the public places where it connects have open, unsecure connections? Does it connect when your router is unsecure?

          • 2. Re: Why won't my Samsung Galaxy connect to my home WiFi?
            ArnettH_VZW

            Hello mrjudy,

             

            I am delighted to assist you with our wifi on your Samsung Galaxy. Are we talking about a tablet or a phone? May I ask that you specify the model of the device we are assisting with? i.e. Galaxy Tab 10.1, Samsung Fascinate, etc. Are you able to connect the Galaxy and the iPhone to your home wifi with the password disabled? IF you haven't attempted this step yet then I would encourage you to try. Finally, what wireless security setting are you using, WPA or WEP? I'm looking forward to your reply so I can provide additional assistance.

             

            Thank you...

            • 3. Re: Why won't my Samsung Galaxy connect to my home WiFi?
              cmllr

              Change the router broadcast channel, my guess would since you are experiencing it on multiple devices you may be getting interference from a neighbors wi-fi that is broadcasting on that same channel.

               

              If you are on a Mac download a free application called iStumbler, I'm not sure what the Windows equivalent would be.

              • 4. Re: Why won't my Samsung Galaxy connect to my home WiFi?
                mylittlelu

                I've had my Gal Tab (7", SCH-I800, v2.3.5) since May and have had the same WiFi no-connect problem. In searching a lot of blogs for others having the same problem, it seems the issue is with, for one, Belkin routers - the Tab will not connect to at least some models of it. I was sad to discover that because, of course, I have a pretty new Belkin at home and am not replacing it.  A workaround was to tether onto my home's WiFi through my Samsung laptop Windows 7 home networking ability. It nicely provided a 'tunnel', if you will, to the internet for my Tab. But, low, after the last firmware upgrade on the table to 2.3.5, I am no longer able to connect via Win7 : ( 

                 

                Hopefully, some of that is useful info.