I have had my Verizon phone for 4 years, no major complaints. I am currently interning in Nevada out of cell service range, and I am not getting paid right now, and my bill was 3 months late, and apparently my service was suspended. Since I am not making money right now, and I can't use the phone anyway, I wasn't in a huge hurry to pay the bill. Then about two weeks later, I went to log in to MyVerizon to see how much I owed, and I couldn't log in anymore. I don't know when the service was suspended, but I figured I'd have a little more time than just a week or so. I can't even make a new account, because it just keeps telling me Verizon will text me a password. Well, I'm out of cell service area! I have sent two emails, and so far no one has responded, even though the first was over a week ago, and the second was at least 24 hours ago.
What I want to know is HOW to (or I suppose, IF I can) get my account re-activated, so I can pay the bill, and have my phone back. I'm going home in 3 weeks and I'd like to have a working phone before I fly cross-country. We have satellite phones here which aren't the best, so if I could fix this over the internet that would be great.