Thank you all for your input. It's greatly appreciated.
I'm here to help! Were your concerns addressed during your visit to the store? If not, please let me know how I can be of assistance.
I am disappointed the service you received from the store manager at this location did not reflect Verizon Wireless' total commitment to quality for our customers. Please send me a private message with your name and mobile number so I may submit feedback for the store manager. Also, please include the store location.
Please be assured appropriate action will be taken and we will continue providing ongoing training to all of our employees.
I hope we can restore your confidence in Verizon Wireless and prove we are worthy of your continued business.