4 Replies Latest reply on Nov 2, 2011 9:45 PM by JohnB_VZW

    Customer Service Complaint


      I agree with the majority of persons online who state it is virtually impossible to make a complaint to Verizon.   Which I can say does not leave me surprised.   So, I will take this opportunity to state that from my personal experience you may want to avoid being on the receiving end of customer service from the abusive, corrosive and belittling current day Store Manager, Ricky {edited for privacy} at my Verizon Store, in Camden, Tennessee 38320.  The other customer service reps at this store have all been tremendously friendly and helpful when dealing with them.