3 Replies Latest reply: Oct 26, 2011 10:58 PM by JerryF RSS

    "Downloading.  Do not turn off target."

    deltagirl1

      Yesterday after charging my phone this appeared on my screen and I cannot get rid of it. I have popped the battery out a few times but it does not help.  Can anyone offer any help?  Warning!  I am not much of a tech person.   Otherwise I will drive out to my local Verizon store today.

        • 1. Re: "Downloading.  Do not turn off target."
          JerryF

          Deltagirl11,

           

          Here's a thought if you have not been to the VZ store already.  Go to Menu>Settings>About phone (at bottom of the list), and then press System updates at the top of that list of items.  Does it say, "Your system is currently up to date?"  If so that's okay otherwise it might start a system download.  If it starts a system download then you have found the problem with regard to the message you locked on your screen.

           

          OTOH, if your phone is completely locked up you were right in the first place, do not pass GO but go directly to the Verizon store.

           

          JerryF

          • 2. Re: "Downloading.  Do not turn off target."
            rj57
            This can happen if you push and hold the volume down button for a few seconds while the phone is powered down and plugged into the wall charger. Usually, removing the battery will get you out of that mode.

            Since that doesn't seem to be working for you, you are probably best off taking it back to VZW.
            • 3. Re: "Downloading.  Do not turn off target."
              JerryF

              On a different official VZ forum one person said that after being stuck in download mode they turned the phone off, removed the battery, and removed the SD card.  After putting it all back together and restarting the phone it was okay again.

               

              JerryF