I can't begin to imagine your frustrations, I would be so upset if I had multiple replacements in a two year period. I had the Envtouch and upgraded to a smart phone with a touch screen because of my great experience with the EnvTouch. Let's get to the bottom of this right away.
Were you using a particular application when this started? Have you ever been able use the internet on this particular device? Please remove the battery and reinsert. I know you've probably done that before but that forces the device to look for current coverage. Please dial *228 press send then choose option 1. Please retest the browser.
Lastly try a reset on the device by following these steps:
Resets phone settings to factory default. User data will NOT be erased.
From the main screen, tap Menu ::
Tap Settings & Tools
Scroll to / Tap Phone Settings
Scroll to / Tap Security
Enter Phone Lock Code ???? Displays,
enter the 4 digit lock code ( default: last 4 digits of phone number ).
Tap Reset Default
Preference settings will be set to factory defaults. Your user data will NOT be erased. Press <OK> to continue. displays.
Tap OK to continue.
Please let us know if these steps help. We definitely want to have you in a working great device. Also you mentioned you've had the device for almost 2 years. You may already be eligible to upgrade! Dial #UPG then send to check your date.
im having the same problem... i have had the Lg Envy Touch for only a month and now it will not connect to the internet at all... i tried reverting it and no luck.. and now that i reverted it, i now dont have any contacts plus since i have no internet i can not download back up assistance to regain my contacts....