My apps are disappearing. I installed my apps that I use VERY frequently, however they keep disappearing. I have to re-install them, several times now! Very frustrating.
I first was using App2SD pro to move my apps to "media area" and noticed it was those that I moved. Well I stopped doing that and moved what I could back to the phone. Well after the 500th install of ChompSMS and Dolphin Browser, I am starting to get VERY angry.
What the heck is going on?!?
Reboots, battery pulls, nothing helps keep them in place.
I understand your frustration with regard to your applications disappearing. I have checked my references and I assure you that this issue is being investigated by our product support team and Motorola. The phone should be giving you the option to save the applications to the SD Card instead of "media center." We will let you all know of any updates when we get them.
You may not need to complete a factory reset, but you can definitely still try it. Just make sure that you backup your data before completing the steps.
Warning: This will erase all data from your phone, including:
It will not erase: Current System software and bundled applications; SD Card files, such as music or Photos
From the main screen, touch menu tab
Touch Factory Data reset
Touch Reset Phone
If desired user has the option to Erase internal storage (Media Area)
or erase SD Card - if these boxes are checked devise will erase data within these locations
Touch Reset Phone
I hope this information is helpful for you, and have a good day!
Your apps are still installed. Just power cycle the Bionic (Turn it off for 12 secs and turn it back on). Then go and move what apps you can off the Media Storage. Power cycle again and repeat moving apps until all are off the Media Storage. Then you will have no issues with apps disappearing.
It seems to be an issue with the internal SD card being called Media Storage. Causes apps to get "lost" and then "found". Im leaving apps on my phone until a hotfix comes out to make it able to put Apps on my removeable SD card.
This issue is NOT resolved, to move all your apps fromt he Media Area is not a fix, it's a Work Around. You guys need to take the Resolved off of this issue, and keep trying to work it. I lose an app and have to reinstall on a daily. This phone is getting to be as bad as the BlackBerry Storm.
I have had the same issue! Even replaced the phone. I haven't used any App to move my apps to the "media area", just the native app manager. It seems to only "forget" the apps that have been moved as far as I can tell. After the app has been "forgotten", if you check the "media area" it still shows and the "move to phone" button is active. However, when you press it, it tells you the app is not installed! As it is still quite new, I am not sure what the pattern with the loss. It may have something to do with using the "mass media" setting when connected to the PC. I do know that when in this mode, the phone can't recognize the SD card or whatever is stored there. I ABSOLUTELY love this phone. But, these issues are extremely annoying, ESPECIALLY since it has been "coming soon" for nearly a year!
Now I have had the Incredible since it came out, and teach those people in my company that have android phones (at least 300-400) how to use them. I have used/setup/configured almost every model that has come out, so I am very familiar with them. I can honestly say that I have never seen this issue before. I believe it may be related to how the bionic sees the actual SD card as "sdcard-ext" and the internal phone storage as "sdcard", But I'm not completely certain about that.
Is the Media area setup like a storage device and if you mount the device does that storage area mount also to the compute? If so then this may be the same issue as all other devices when you move a app to this storage, the system looses the app anytime the storeage is mounted... Is the Bionics internal memory really low enough that it needs you to move apps to the sd card?
I really think the option to place apps to card is poorly designed and useless for a power device.
I've been having the same issues myself. At first, I thought it was something I did when I transferred my files from my old SD card. Then I thought it happens when I plug it to my PC. I've had the phone for a few days now, and just tonight after switching my battery to the extended battery, a few more apps disappeared.
I think it may have something to do with the Media Area because the apps that keep disappearing for me are the ones I move over. Even the guy at the Verizon store was completely clueless when I told him about it. Obviously, this is a fairly new issue. If there is a future update to fix this, I hope it comes soon because as much as I love this phone... losing apps is utterly frustrating and annoying.
Normally I would agree that the storage space should make it unnecessary to move apps to the media area. However, my Bionic has this losing apps problem, combined with another problem.
My Bionic tells me that there is no more room for apps when the app storage says its 375 MB full out of 3.6 GB. So even though there appears to be enough space, it won't let me install a new app unless i move an existing one to the Media Area. Then, the one in the media area disappears!!! Motorola needs to fix this very promptly. Needless to say, it is a frustrating issue.
I agree with ctrlaltdel121 this is in no way a solved solution. Everytime I connect my bionic to my computer in any way other than just charge only I lose all the apps I moved to the media center portion of the phone. The only reason I moved those apps there anyways was a low memory warning that prevented me from downloading another app when in fact I had plenty of memory this is one of the most frustrating and rediculous glitches I have experienced with any android phone to date and I have tinkered with many of them. I want a real fix not a 1 month old message saying we are working on a fix. This is getting down right rediculous
That is not a fix putting your apps on the SD Card would be a fix. Verizon needs to push a update A.S.A.P to fix this whole droid deleting apps problem.
I have to re install apps daily because Verizon is to eager to push out a phone with serious user issues looking for the almighty dollar instead of putting out phone that has been tested and shown it can live up to everyday users
Same here, no option to move to SD, only option is to move to Media Area.
It appears there is a 4GB storage where it installs apps by default then you have the option to Move to Media area which is 8GB of internal storage.
There is no option to move to SD and my SD card is still empty.
I also don't see how this is now, "Solved," as I do not see a resolution other than, "We are looking into it."
This is really annoying and I only have 1 week left to return the phone.
...apparently you cannot update apps from the media storage either...youll receive the 'insufficient memory' of 'invalid packet' error. i agree with the previous post, its not necessary to transfer these to media area since there is so much internal memory on this thing anyway
I plan on after 11 years leaving Verizon I am so tired of Tech Support Tier 1 is worthless and Tier 2 is hit and miss with good info.
The bionic is a flawed phone is several ways.
No updates in a reasonable amount of time.
At this moment I am very frustrated with Verizon refusing to act.
They need to fix the Bionic or give us all our money back.
I refuse to wait a year before Motorola decides to push a update to the bionic.
Thank you everyone for your feedback. I understand why you would be frustrated about applications disappearing on their own, as applications are very important on Android. This issue has been previously escalated to our product team and they are working with Motorola on a fix. This is expected to be resolved in the first maintenance release for the Bionic. At this time we do not have a date for the update, but once available, it will be pushed to your device and you can find info on our Bionic support site.