3G/4G radio goes inactive
KnowUrProduct
Newbie

I just purchased the Bionic and already see an old problem.  Some time ago (edited) I had the HTC Thunderbolt and first noticed the icon for the 3g/4g radio was gone when I unlocked the phone.  Seeing as it was new I waited for a fix - never came.  I went back to my Droid at the time.

 

Fast forward to 10 months later and the same problem different phone.  When I leave my phone locked for more than 10-15 minutes and sitting on my desk, the phone disables/makes dormant the 3g/4/g radio. My radio is set to always sync in the battery settings and I have factory reset the phone.  

 

Still happens and Verizon tech support seems unaware of the issue.

 

J

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Re: 3G/4G radio goes inactive
droidsw
Specialist - Level 1
You sure you "knowurproduct"? The TB hasn't been out for 10 months.
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Re: 3G/4G radio goes inactive
KnowUrProduct
Newbie

Really??  Thats what you focus on??

 

 Go away or provide some real help.  

 

This is why most people don't bother posting.  

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Re: 3G/4G radio goes inactive
droidsw
Specialist - Level 1

Here are 70 discussions I found using the search function. If your connection is not lost, it is probably not an issue. It could be a tower issue (call *228) and update your signal. Otherwise, if your connection is lost,  requiring a reboot, I have no ideas, but others will.

 

http://community.vzw.com/t5/forums/searchpage/tab/message?q=3g+icon

 

 

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Re: 3G/4G radio goes inactive
techman001
Newbie

There is a (now) known problem with the bionic that some people are experiencing no data or no 3g or no 4g data issues with their phone. For now, the work around they are telling people is to turn their phone into airplane mode, then back to normal mode and it will work. Software update to fix the issue is expected in November.

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Re: 3G/4G radio goes inactive
gerio
Specialist - Level 2
Geez... It... Just... Never... Ends...

I'm noticing this issue. 3 times today (3G only).

Is it time for some red letters yet!??

(as tired as I am, they would have to wait... :smileyhappy:)

Geri (long sigh) O
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Re: 3G/4G radio goes inactive
droidsw
Specialist - Level 1
It never ends is the perfect statement. I decided to go check out the Bionic today, knowing I would be paying full price. No major issues in the first 48 hours. The coast was clear?

But, I balked at buying it and decided to keep reading the forums.

Had not read about this issue here, or in the Moto forum. My X(s) have dropped the 3G signal from the day of purchase. This and the "solution" of you Bionic owners waiting for an update just after three days is disheartening.

OP, I offer apologies for my prickish reply.

Man, I wanted this phone to be good.

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Re: 3G/4G radio goes inactive
Wildman
Legend

2.3.4. added a new option under Settings / Wireless and Network / Wiring Settings / Menu / Settings / Never Auto Turn On Wifi and I have been able to stop the disconnecting issue by checking this box.

One day I noticed that when my data disconnected the wifi would jump up breifly and then close again and sometime it would just turn on when I never enabled it.... Give this a try and see if it helps you..

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Re: 3G/4G radio goes inactive
gina7289
Contributor - Level 2
*228 doesent work well or anything on 4g phones. If ur data fine can u do voice and data like the thunderbolt can?
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Re: 3G/4G radio goes inactive
Wildman
Legend

gina7289 wrote:
*228 doesent work well or anything on 4g phones. If ur data fine can u do voice and data like the thunderbolt can?

*228 samages some devices sim cards, if its 4g then this woulfnt be wise..  Also they reported that under 4G it will do data and voice but it cant under 3g like the TB,,,

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