If my friends are using an Iphone and send me a picture message it will not download. I had this problem before and the people at the verizon store told me to do a software up date. I did and it fixed the issue for a few days. Now I am back toconstantly texting my friends back and saying your message wont download so I can't see the picture.
I hate this phone....should have waited for the Iphone.
Make sure you have 'mobile data' turned on in the notification bar.
If I turn that off, then I dont get pictures from friends with iphones.
As long as it is turned on, I seem to get text/pictures fine.