2 Replies Latest reply: Sep 9, 2011 5:52 PM by YaleK_VZW RSS

    Service outage

    jayhawk67

      At a location where I have always had 2 bars of signal strength I have all day been at zero.  How do I find out if there is an outage on a particular tower?  ZIP 66720. 

        • 1. Re: Service outage
          Andreas601

          Are any other VZW users in this area experiencing the same issue? If this issue is not resolved yet, I would suggest calling VZW Tech support. They will be able to determine what the issue is and open a trouble ticket with local network engineers if this is indeed a cell site issue.

           

          Good luck!

          • 2. Re: Service outage
            YaleK_VZW

            Hello jayhawk67,

             

            I am very concerns about the status of service.  Are you still experiencing poor signal? I did see other alerts in the area at the time but all tickets are currently shown as resolved.  Please let me know if I can troubleshoot further.