I have an LG Cosmos 2 phone and have used Backup Assistant to transfer my contacts to the new phone. The Backup Assistant is scheduled to backup automatically. My contacts change infrequently, so I don't need the Backup Assistant to constantly check to see if my contacts have changed. If they do change, I can back them up manually. How do I prevent Backup Assistant from scheduling a backup automatically?
Why wouldn't you want backup assistant to do this for you? My list of contacts doesn't change but for once or twice a year, but I still let the assistant do its job because I would never remember to run it manually. Its a free service and offers me at least, peace of mind in case I do lose my phone.
If you leave your phone on all the time, just set it to run at night when you don't use your phone.
Thanks tojeza for the feedback and suggestions!
Gfirst, I would like to confirm what tojeza has already mentioned. Backup Assistant is a free application Verizon Wireless offers to customers for backing up contacts and this application runs daily to backup any changes as well. The only way to stop the application from syncing daily would be to uninstall it totally, however, I am including instructions for setting the daily schedule. I, too, have mine set for "Late Night" so that it backs up when I am asleep, and I never notice a thing.
I hope we have answered your questions and concerns!
Thanks Tojeza and AnthonyTa_VZW for your replies.
I do have the Backup Assistant scheduled to backup "Late Night".
However, every morning when I click on a button, it comes out of standby mode and I get a message saying that it's checking for updates or changes. It's fine if it backs up at night. I just don't want it to do it when I check my phone in the morning.
I just got my second LG Cosmo 2 and am having the same problem noted by others. I was told by a customer service rep to take my phone back to a local store and exchange as the backup assistant problem I am having will be resolved. Well it did not resolve...read on. The first time I go to use the phone in the morning Backup Assistant is checking if changes to my directory have occurred. You have to unlock the phone to let it complete or you hit end to cancel the update. I have worked with customer service to fix the problem with no success. We have deleted backup assistant, which apparently re-installs automatically when you access "Apps". One customer service agent told me to change my schedule from midnight to some other time in the day as sometimes the Verizon systems are not available from midnight to 6 am. I am totally frustrated with this annoying issue every morning and especially if you are in a hurry to answer or make a call. Seems to me the backup assistant application could have a schedule option of "off" or "manual" so that this problem goes away. Let the phone user determine how they want to manage their directory backups. I've been in the software business for over 30 years and backup assistant is just poorly designed and it is proven by the numerous complaints similar to mine. It would be so simple to fix with a software update and stop a lot of wasted time in this forum or unnecessary calls to customer reps. It anyone has a solution please let me know. Thank you much.
Like MrFrank and the original poster, I am so frustrated with Backup Assistant and the fact that there is no way to either halt automatic updates or delete the application altogether. I've dealt with two "customer service" reps via email to no avail and had planned to visit a Verizon store. But based on MrFrank's experience, I'll probably skip it. Why can't Verizon fix this issue? I had no idea that by downloading this program I would be at its mercy for life. Ridiculous. Poor, poor planning, Verizon. Please fix. Thank you.
"Why wouldn't you want backup assistant to do this for you?"
Because I can't afford a data plan and every time backup assistant opens and tries to auto-sync, it costs me money that adds up at the end of the month. I'd really like to know how to totally uninstall backup assistant or to stop it from automatically syncing. I tried deleting the app from my phone, but it automatically regenerates. Please help?
Backup Assistant is a free application Verizon Wireless offers to customers for backing up contacts and this application runs daily to backup any changes as well. The only way to stop the application from syncing daily would be to uninstall it totally, however, I am including instructions for setting the daily schedule. I, too, have mine set for "Late Night" so that it backs up when I am asleep, and I never notice a thing.
I hope we have answered your questions and concerns!
Another example of really poor customer service!
The above information is incorrect as there is no way to successfully delete Backup Assitant.
I am very frustrated with this really stupid application and the way Verizon does nothing to fix it.
User beware!!! If you have no data plan Verizon charges you even though it is suppose to be free.
Thier solution is to Block Data. So what if I want to use VZ Navigator or something else?
I have tried in vain to get a solution from Verizon several times for the past couple of months.
Im having Issues with this backup assistant also going off like 24/7 just about everytime I pick up my phone its trying to connect doesn't seem to be able to be able to though and always fails unless I manually do it. My biggest issue though is it wont even let me set the schedule. Just started fiddling with it today finally got fed up with always having to press cancel, cancel, cancel when I needed to call or answer the phone. I go into backupassistant > options > set schedule > hit late night and nothing my scedule is still set up for a all day event as far as I can tell. Unless there simply is no confirmation of what schedule you selected like a check by it or something. But I agree with others here this app is poorly coded they could have at least made it a bit more user friendly like a on/off switch or like it my case a way to at least set your own schedule. About to take it back to the store and see if they put some kind of lock on it to keep me from being able to set it however I've read posts on other forums with the same issue as mine and just like some have commented in this forum after several long customer service calls with no answer to the problem and a couple trips back to the store were they had no clue as to the problem. Thinking it might be a wasted trip. I personally hate verizon always have always will unfortunatly kinda jobless atm and going back to college so I ended up under someone elses plan for the time being and beggers can't be choosers I guess.
1. Start Backup Assistant
2. Select "Options"
3. Select "About"
4. Enter *73738# *reset#
(note: it won't appear anywhere on the phone's screen when you type it)
5. Exit Backup Assistant (it may flash and auto exit)
You will have to re enter pin and setup backup assistant again for it to work.
If it still gives you trouble, do this through the main application.
I have done this on my LG Extravert VN271, and it works! If I go to "apps" now and choose it, it wants me to set it up for the first time. The continuous checking for changes in contacts automatically from my phone was keeping me from getting text messages as soon as they were received. Thanks "jazzy0213"?
I am glad you were able to give Backup Assistant the boot from your daily life.
Mine was hanging so bad, my phone would be dead in the morning.
Because it did not complete its check, it was coming on during the day.
Verizon was then charging me data charges.
Even with a Data block, It specifies that Backup Assistant
will still let Data through.
Feel free to give my assistance a thumbs up so as others may take extra notice.
I use to have an LG VX8300.
I have not found a basic phone that I "love",
as much as i loved that phone.
The functions are more limited since,
the camera is worse since,
and the applications do not function well.