4 Replies Latest reply: Aug 18, 2011 3:28 PM by Jeffoncell RSS

    Reset PIN for Backup Assistant

    Jeffoncell

      How do I reset my PIN for Backup Assistant on Droid 2 by Motorola?  It has not worked since June 21 2011.

      Even when I click on forgot PIN, it gives me my PIN.  I enter in my current PIN and it tells me that it is still an invalid PIN.  Tech support said on the Manage My contacts screen from online, there should be a "Reset PIN" option.  I don't see it.  Any help is appreciated.  I need to end this frustration.  As an application tester, I see function as a big issue.