2 Replies Latest reply: Aug 1, 2011 3:35 PM by Jrobin85 RSS

    How Do I Transfer My Phone # To My New Phone?

    Jrobin85

      I would really appreciate any feedback, as soon as posible! :smileyhappy:

       

      Here's the gist:

       

      My old phone is crap, so I ordered a new one online. The new one is the EXACT same phone as my old one. Model, Verizon powered, etc

       

      How do I transfer my phone number to this new 1? Does it transfer automatically when I activate it? I was told to call *228 or something on the new phone, but I dont see how that will transfer my number.

       

      Thank you in advance you guys!

        • 1. Re: How Do I Transfer My Phone # To My New Phone?
          SuzyQ
          Yes, dialing *228 on the new phone (make sure the old one is OFF) and choosing option1 will begin the process. You will be asked to input the # you are calling about (that tells Verizon what number you want to use on the new phone), and the billing passcode (to be sure you are authorized on the account) and if all is in order, you'll listen to some weird music while the phone is programmed to the number you input.

          If there is an issue you will be instructed to call customer service.

          HTH,
          • 2. Re: How Do I Transfer My Phone # To My New Phone?
            Jrobin85

            Thank you so much. I greatly appreciate your feedback. Customer service wasn't the friendliest at the Verizon store, so I turned to here. Thanks again! :smileyhappy: