6 Replies Latest reply: Jul 18, 2011 6:36 PM by bearone21 RSS

    "Phone not authenticated"

    SPDougie

      I've had my phone for a while and it has been working great and used it a bunch today.

       

      Then earlier tonight I noticed my text messages weren't being sent.  Then I tried to make a phone call and instead of going through after a couple rings it sent me to a verizon automated operator and says to complete this call you can use a credit card.  I tried again and it said it couldn't authenticate the phone im using.

       

      Anyone have any ideas about this, why this would happen or any solutions?  I called customer support but of course this happens once they are closed.  Any help would be greatly appreciated.