3 Replies Latest reply: Jul 12, 2011 3:08 PM by Ann154 RSS

    Pictures won't download

    enaidmm

      So now I have another problem,  pictures sent to me thru text messaging won't come thru.  Just get a message like the following:

       

      Subject:  New Multimedia Message

      Message size:  30KB

      Expires:  Shows current date and time       Downloading.

       

      That's it.  Nothing comes thru.  Now what is this stupid phone doing.   I hate hate hate this phone.

       

      Please help

        • 1. Re: Pictures won't download
          Wildman

          Try rebooting the device because it sounds like the data connection may be going dormant.   Reboot or try cycling Air Plane mode...

          • 2. Re: Pictures won't download
            nickjr

            enaidmm wrote:

            So now I have another problem,  pictures sent to me thru text messaging won't come thru.  Just get a message like the following:

             

            Subject:  New Multimedia Message

            Message size:  30KB

            Expires:  Shows current date and time       Downloading.

             

            That's it.  Nothing comes thru.  Now what is this stupid phone doing.   I hate hate hate this phone.

             

            Please help


            If you have Juice Defender app on your system, this could be the cause or any other similar app
            • 3. Re: Pictures won't download
              Ann154
              Also make sure that your 3G connection is active instead of the wifi connection. For me, I have found that picture message will only download the attachment on a 3G data connection.