1 2 Previous Next 11 Replies Latest reply: Dec 28, 2012 6:42 PM by Brian68 RSS

    How do I block data use on my phone?

    clauss6340

      I have an LG Cosmos with access to mobile web, mobile email and gps. I don't have a data plan so it would charge me by the mb or whatever. Access to these features is really easy so to prevent accidents or other people playing with my phone from racking up my bill, how can I block data usage? Airplane mode would also turn off my phone signal so how else would I block data?

        • 1. Re: How do I block data use on my phone?
          acraftylady

          I called customer service and they blocked it in such away that I can still send and receive picture messages but can't get online.  I was told even if you accidentally hit the button you are charged the minimum of $1.99 for it trying to connect but at least if my phone is stolen someone can't rack up charges.  You could log into the main account and change features there not sure if you can do that block there that will still let you send pix and flix if you need to.    Mary

          • 2. Re: How do I block data use on my phone?

            clauss6340,

             

            Morning!

             

            If you would like these blocks, you can also PM me your name and mobile number. I can address this with you.

             

            If you do accidentally hit the Mobile Web button, you do not get charged data unless you navigate away from the main page there.  

             

            Thank you!

            • 3. Re: How do I block data use on my phone?
              acraftylady

              AdamE_VZW wrote:

              clauss6340,

               

              Morning!

               

              If you would like these blocks, you can also PM me your name and mobile number. I can address this with you.

               

              If you do accidentally hit the Mobile Web button, you do not get charged data unless you navigate away from the main page there.  

               

              Thank you!



              Well when I accidentally hit mine once I was charged $1.99 for it just trying to connect with the block on, was told it would do that when they blocked it for me  but have never done it since so maybe they changed that.  Mary

              • 4. Re: How do I block data use on my phone?
                tojeza

                Well when I accidentally hit mine once I was charged $1.99 for it just trying to connect with the block on, was told it would do that when they blocked it for me  but have never done it since so maybe they changed that.  Mary

                 

                 

                Same thing has happened to me now in 2 of the last 3 months.  Had to call and complain as I don't use the mobile web on my phone.

                • 5. Re: How do I block data use on my phone?
                  acraftylady

                  tojeza wrote:

                  Well when I accidentally hit mine once I was charged $1.99 for it just trying to connect with the block on, was told it would do that when they blocked it for me  but have never done it since so maybe they changed that.  Mary

                   

                   

                  Same thing has happened to me now in 2 of the last 3 months.  Had to call and complain as I don't use the mobile web on my phone.



                  So you have the data block?  I was told straight out when they put the block on for me you are charged the minimum for it just trying  to connect so I didn't bother to call and have them take it off since it was my fault and I knew that would happen, guess I should have said something.  I am more carefull now with my fingers.    Mary

                  • 6. Re: How do I block data use on my phone?
                    tonytran

                    Hi can you also do a data block for me please?

                    • 7. Re: How do I block data use on my phone?
                      tikibar1

                      This is a peer-to-peer (customer-to-customer) forum; you'll need to contact Customer Service to have the data block put on your phone.

                      • 8. Re: How do I block data use on my phone?
                        Tuttle757

                        Tonytran,

                         

                        You can do it in your myverizon account website.

                         

                        Cheers

                        • 9. Re: How do I block data use on my phone?
                          Verizon Wireless Customer Support
                                           

                          Hi tonytran,

                          We can definitely assist you with account changes such as adding data blocks. Please follow me and send me a direct message with your full name and wireless number and I'll be happy to further assist you. Keep in mind that this is a peer to peer forum and the best way to get immediate assistance with account changes is to call us at 800-922-0204 or send us a tweet @VZWSupport. You can also make changes to your account online http://goo.gl/9LJwq at your convenience.

                          AntonioC_VZWSupport
                          Follow us on Twitter at www.twitter.com/VZWSupport

                           
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