Hi there! If still not resolved, please PM me your name and mobile number so I can correct this for you. Do not go through a hard reset.
I'm having the same issue on my Incredible for the second time in a month, always right after a reboot. Here's the info from the call and text errors, if that helps:
Unable to authenticate your phone.
Cause Code: 1
Error Class: 3
*228 didn't work, though I was suddenly able to recieve texts *while* the programming went on. Any ideas on what to do next?
Im also having a similar problem. I did a data wipe on my phone, just to start fresh. Restarted the device and tried making a call and it said " im sorry we are currently ubable to authenticate your device" or something along those lines. I tried *228 with no luck. Any help on this issue would be greatly appreciated.
I can assist you. After the wipe did you ever successfully activate the phone? If so, try dialing #832 send and wait for a message that states test call successful. If you are not successful or unable to even activate please PM me with your name and mobile number so I may further assist. Thank you.
My Droid Incredible has been doing the same thing all day today.
I had the same problem after a hard reset. It said that the programming was complete, but when I called to check it said that my phone is not authenticated. Any solutions?
Adam, I am having the same issue with my Droid Incredible. I cannot make calls out, just says unable to authenticate phone when i try. Please help!