2 Replies Latest reply: Jul 6, 2011 5:40 PM by DaisyP_VZW RSS

    What does "Upgrade at Discounted Price" mean?

    sandi57

      When I go to My Account on Verizon's website, I see one of my family plan phones listed "eligible to upgrade w/ discount" with varying anniversary dates, as shown below. When I click, I see "Upgrade at Discounted Price".  I have had many sales calls over the last few months, urging me to use my discount. Now that school is out, I have leisure to plan a purchase.

       

      But when I try to buy something, the price is exactly the same as for new customers. What is the "discount"?

       

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      Phone Details
      Upgrade
      You are eligible to upgrade with discounted pricing.
      Discounts
      Eligible on 2/01/11
      -----------------------------