1 Reply Latest reply: Jun 15, 2011 6:29 PM by AntonioC_VZW RSS

    wifi and hotspot not working

    kevin143

      About a week ago, the hotspot and wifi on my palm pixi quit working, when I try to turn on either of them they just stall. I have done everything I can find including the web os doctor program. begining to think it is a hardware problem which means laying out money for a new phone.

        • 1. Re: wifi and hotspot not working
          AntonioC_VZW

          kevin143 wrote:

          About a week ago, the hotspot and wifi on my palm pixi quit working, when I try to turn on either of them they just stall. I have done everything I can find including the web os doctor program. begining to think it is a hardware problem which means laying out money for a new phone.



          Hi kevin143,

           

          As a first troubleshooting step please ensure that your network name is not blank as the Hotspot feature will not work if the name field is blanked. If it is blank please enter any name for your network and it should work again. From the home screen: Launcher icon>MobileHotspot>Network Info.