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How do I reinstall the app or fix this?
Solved! Go to Correct Answer
Correct answers
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Thanks Verizon Wireless community for all of your responses!
We have identified the root cause of the software issue on the Samsung Charge causing the mobile hotspot to close. Great news! A software update is now available and will be pushed over the air daily. You will get notification that an update is available on your device.
For more information on the software update and instructions, please visit:
http://support.vzw.com/system_update/charge.html
Thank you
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Broke on both mine and my Wife's Guess June 15th came early this year.
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The hotspot doesn't work on any Charge.... I just got my Charge last night as a replacement for my Thunderbolt and was very disappointed to find the hotspot did work. I called tech support and went in to a store to confirm that floor models and employee Charges are all inop. So don't reset or replace your Charge it's going to fail on all of them.
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I fixed mine. Just change the date to May.
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byrnsey88 wrote:I fixed mine. Just change the date to May.
God I hope thats a joke 😄 So are you paying for it now?
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No it is real. I had it up and running. Went and changed the date to get it from the carrier and the hotspot closed.
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Actually, setting the date back one month worked for me too. That's pretty surprising, but thanks tons for the answer that they couldn't provide. Now just to make sure that they don't "update" my phone again without me knowing to correct your temporary fix!
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WOW! I just changed the date to May and Boom hotspot works. Is that a joke? VZWsupport wrote me on twitter saying their top engineers have it listed as an open issue still.... I'm not a programer or developer by any means but you would think that if the hotspot works fine with the date changed wouldn't overriding or rewriting that part of the software be fairly easy for a big company like Verizon????