I just got the OTA update for my Droid X.
After the install finished, my phone is stuck at the red Moto Logo.
I have pulled the battery out multiple times, with no luck.
I have also tried to access the recovery mode, trying to boot with out the SD card, all with no luck =(
Any idea as to how I can fix my phone?
How long was it "stuck" ? Mine was on the Red Droid Eye screen for 15 mins while it configured itself.
I have let it sit at the Moto logo for 10-15min and nothing seemed to happen.
I hasnt ever gotten to the Droid Eye screen.
How long did you leave the battery out? You should leave it out for around 5 mins. Try to boot again. If that still doesn't work, you could try going into Factory Reset Mode, clear cache from there, and reboot. If that still doesn't work, might be time to just do the Factory reset procedure. Wildman posted this in an earlier thread. (I think the Search button though is the far RIGHT button.)
Note: Use volume up and down to select opinion and use camera button as Enter,,,
Boot in Recovery Mode Wipe: - Wipes system configuration settings and loads default settings but keeps personal data saved on system, normally used to recover from a none boot status without loosing personal data. There is times that Personal Data gets wiped also with this process..
Power Device Off First.....
1. Hold Home Button and press power
2. Screen will show a Android with a triangle with astrick
3. Let Go of Home Button and Power
4. Press Search Button (Far Left Button) *****
5. A blue menu will show at top of page, scroll to Format Device
6. Select Yes to verify
7. Allow format to complete (Information at bottom of page will go through a few steps)
8. Once Format is complete Blue Menu will show at top again, select Reboot
I have left the battery out for 1-10min on various attempts.
I cannot get it to go into the Factory Rest Mode.
When i hold the Home button and press the power button, the Moto Logo shows up, and then after a few sec the screen turns off.
I never see the screen with the android and the triangle.
Breaking it down a little further just in case: With your phone powered off, press and hold the Home button, now while still holding the home button press and hold down the Power button. Hold down both buttons until you reach the screen indicated in the instructions above.
I followed those directions carefully (just tried it again to make sure)
Held down the home button, then pressed and held down the power button.
Phone turned on and the red Moto logo appeared on the screen.
~5 sec later the phone turned off
(i am still holding both buttons at this point)
~10 sec later phone turns on again
Red Moto logo appears on the screen, and it remains on that screen.
The directions for a factory reset have changed for Gingerbread. You no longer press the search key. You have to press both volume keys at the same time to reach the factory reset menu. I participated in the soak test and needed to access the reset menu.
Good catch vfontjr, I didn't even think of that.
Allthevish: I don't know what else to tell you besides head to the Corp Store since you can't get it into the boot menu. Most times I can remember anytime someone hasn't been able to get to the boot menu it's been because they weren't holding the buttons down correctly.
Yes, good catch... I was also part of the SOAK test group and missed that. (I never did a F.R.)
Wildman - probably worth updating your link to note this change.