Thank you for your inquiry. The phone numbers come from a database not always having a listing of the last four digits available. This is due to the database of available numbers getting used up and not allowing an option to select one from a listing. However, the database does get updated often and thereby increasing the availability of numbers that may allow this option. I am sending you a private message to assist you in the number change. Also, it best to change your phone number on your bill cycle to avoid prorated charges and there is a $15.00 charge per number change.
If you change your phone number, you will need to set up your voice mail and any current voice mail will be deleted. You also have the option to change your phone number online at My Verizon. Perhaps the database would be updated at the time with more phone numbers available letting you select one with a four digits that is easier to remember.
I'm having the same problem with Verizon. I work for ATT and have accounts with Tmobile, and these companies are far more user-friendly when it comes to obtaining a specific number.
I just called the Number Assignment folks at Verizon after being directed there by their customer service staff and was immediately told they can't do that at all and said that I shouldn't have been given the phone number I called. Why have a "number assignment" group if you dont assign any??
This does not speak well of the customer service. What can I do? I'm not asking for anything out of the ordinary and am not aware of any regulatory problem in doing this (even though I was given that excuse).