I read that Home Phone Connect does not work with incoming or outgoing faxing. Is there any hope this will change? I would love to get the service, but I have an all in one printer, fax, scanner, copier that would now be partly useless.
I would be almost certain that this will not change, at least not in the near future.
I've heard FAXING over VOIP is difficult. If Verizon ever pulls it off, I'd consider switching!
Mobile voice, in a manner similar to VoIP, compresses signals to conserve RF (or IP in the case of VoIP) bandwidth. For VZW, CDMA Enhanced Variable Rate Codec B is ideal for human speech, but performs poorly for pure sinusoidal signals such Group 3 Fax or DTMF (Touch Tone). You can observe sinusoid signal distortion by establishing a call between a landline and a mobile phone and listening the to reception of the DTMF (TouchTone signals). Since DTMF is generated locally in a landline phone, it is subject to EVRC-B encoding and sounds very poor at the mobile receiver. The DTMF signals of the Mobile phone are generated at the interface to the PSTN by network equipment based on digital representations of the digits pressed on the mobile.
Sooo, to make a long story short, unless there is some breakthrough in the Group 3 standards, Faxing over mobile or VoIP will
not happen any time soon.
Great technical response. However I disagree with one component....
I currently have Time Warner VOIP home phone... and you can Fax
So Faxing over VOIP works right now.
And I bet Vontage works too.
But both Vonage and Time Warner VOIP is -wired- service, i.e. they go over an existing cable service or phone line. Home Phone Connect is -wireless-. It uses the same technology as your mobile phone. Technology does not currently exist to FAX over wireless connections. There are some technologies to FAX over IP, but they will not help with Home Phone Connect.
Of course, with an MFD, you can scan that document, and send it in an email. More labor intensive, but if the alternative doesn't work....
My question to the Home Phone Connect marketeers - are there plans for this device or next gen to support data, with an ethernet port like a wireless router? If so, I would drop my wired connection in a heartbeat. But as it is, I must maintain my wired connection so that I can use DSL to the internet for all my home computers. There is no other Internet service offered in the area where I live (5 miles from Keene, NH).
I have faxed using MagicJack successfully, but alarm system, and fax on Home Phone Connect does not work. The stuttering dial tone on it kills the call.
While your explanation is techincally correct, it sounds like you may have retired prior to learning about T38.
Fax is certainly supported over mobile networks and is covered in the 3GPP specs (as well as LTE).
It is slowly gaining support but doesn't get much attention since Fax is a very small portion of data traffic these days.
Thanks everyone for your inquiries. I checked with our product team and the manufacturer Huawei is investigating support for fax. It requires use of an older VZW technology and is still under investigation.