5 Replies Latest reply on Aug 15, 2009 11:07 PM by SuzyQ

    HOW TO DISABLE MOBILE INSTANT MESSAGING SUCH AS AIM

    REALLYMAD

      My son's phone has the text messaging "bundle" that allows 250 text mssgs/mo. for $5.00/mo. He exceeded that limit and we've been getting charged for each message over the 250.I do NOT want to change the plan to unlimited txt mssgs for$10.00 per month.

       

      I have turned off txt messaging for his phone. However, he is using AIM now and these evidently are charged as text messages too! I want to disable his access to any mobile instant messaging service. I have just spent about an hour talking to a Verizon Customer Service Person. I also looked on the terribly complicated Verizon website. I find no way to do this! So, is my only option, WITHOUT SPENDING MORE MONEY, to take away his phone?