3 Replies Latest reply: Apr 1, 2011 6:50 PM by AraceliT_VZW RSS

    not delivering text messages?

    kkahne4

      When I text someone, sometimes it doesn't deliver the message to them. The other person has US Cellular and I'm wondering if the problem is on my end. My network or my phone? or if it is on his end, his network or his phone? 

       

      what should I do?? 

       

      Ive tried dialing *228 and option 2 to re activate my phone

        • 1. Re: not delivering text messages?
          TBhouston

          do you get any error when you send it?

           

          Have you tried removing his contact and sending him a txt just using his number?

           

          Are you using all 10 digits?

           

          Can he send you txt? can he recv from other people?

          Can you send to other people?

          • 2. Re: not delivering text messages?
            SydneyK
            Are you basing this on not getting the "D" delivery check, or has the recipient truly not received it? I believe delivery notifications are only received when sent to another Verizon customer. Otherwise, follow the above advice and try deleting and adding again.
            • 3. Re: not delivering text messages?
              AraceliT_VZW

              Thank you all for your replies. Please do try to the suggestions given. We also recommend sending messages using the 10-digit mobile number. 

               

              If you are able to send messages to any other U.S. Cellular customer, the issue may be isolated to the one person that is not receiving it. If there are other Verizon Wireless customers that are not able to send this number a text message, it may be an issue on our end. 

               

              Thank you, 

               

              AraceliT_VZW