3 Replies Latest reply: Mar 27, 2011 9:10 PM by jaelae RSS

    Can I cancel my order?

    boom

      I bought two Ipads, one for myself and one for my mom. The problem is she is in Hong Kong.

       

      They use GSM, not CDMA. I realized this after ordering it.

       

      Is there a refund policy for the IPad 2?

       

      Thanks.

        • 1. Re: Can I cancel my order?
          eja185

          Boom,  

           

          According to Verizon Wireless return policy:

           

          Wireless Device/Accessory Return Policy

           

          "You may return or exchange wireless devices and accessories purchased from Verizon Wireless within 14 days of purchase. A restocking fee of $35 ($70 for netbooks and tablets) applies to any return or exchange of a wireless device (excluding Hawaii)."

           

          So I assume you have 14 days to return the iPad 2, but you will have to pay a $70 restocking fee.

          • 2. Re: Can I cancel my order?
            Libertino

            You might argue that there should be no restocking fee being that you haven't even received your iPads (I'm assuming...).

            • 3. Re: Can I cancel my order?
              jaelae

              I think the only way to get out of it is to refuse shipment when it arrives. Since they do not let u cancel an open order (I called a few times and nobody could pull up my open order saying it won't allow them to cancel it until it ships.


              Sneaky