3 Replies Latest reply: Apr 29, 2011 4:32 PM by RoyB_VZW RSS

    iPhone 4 and Voicemail

    Cosmo1616

      Voicemail system is different.  How do you access VM from different phone?  How do you send VM to another Verizon customer without ringing her phone?  Used to be able to do both of these.  Don't know how to with new iPhone 4.

        • 1. Re: iPhone 4 and Voicemail
          AntonioC_VZW

           


          Cosmo1616 wrote:

          Voicemail system is different.  How do you access VM from different phone?  How do you send VM to another Verizon customer without ringing her phone?  Used to be able to do both of these.  Don't know how to with new iPhone 4.


           

          To check your voicemail from another phone simply call your own number and press # while your greeting is playing, then you will be asked to enter your password. Our regular voicemail system allows our customers to send a message to another Verizon Wireless customer by dialing option 2 from within our voicemail system; however, this is a feature that may not work from an iPhone device as the voicemail system for the iPhone 4 is different. You can probably find an application to do this for you.

          • 2. is there any way to get messages from other verizon phones forwarded to iphone
            mpcb56

            what did you mean that you can probably find an application "to do this for you".(i.e. forward voicemails to iphone from other verizonwireless phones.)

             I am positively distressed that messages from my deceased mother, which I had stored for two years on my Blackberry, cannot be forwarded to my iphone. Fortunately I sent them to my son and husband's verizon wireless phones prior to activating the iphone. The store tech was unable to save the messages since I had broken the screen on the Blackberry and he said that he could not read it.

             

            Other than having my son/husband's voicemail accessed by a company, is there anything I can do?

             

            By the way,  I discovered this problem shortly after getting the phone. Called Verizon tech support and was told that a technician would be in touch with me within three days.  That was two weeks ago and no technician ever called.  That is pretty bad customer support.

            • 3. Re: is there any way to get messages from other verizon phones forwarded to iphone
              RoyB_VZW

              Since the iPhone does use a different Voice Mail platform than other Verizon Wireless devices, it is not possible to forward a Voice Mail message from a "standard" Verizon Wireless phone to the iPhone. I definitely understand the importance of the message(s) at hand, and would like to explain we do offer a Voice Mail Archival service. In association with CBW Product, Verizon Wireless provides the ability for Voice Mail messages to be saved on MP3 files, CD's or a cassette. For more details, click here

               

              Thanks,