1 Reply Latest reply on Mar 4, 2011 1:31 AM by Jjcagl2030

    forgot password (voicemail)


      I forgot the password to get to voicemail...how do i delete and make a new one....I have a samsung INTENSITY II...

      Please Help..

      thank you


        • 1. Re: forgot password (voicemail)


          Dial *611, when prompted press option 2, then press option 1 to reset the voicemail password, enter the requested info then press 2 to reset the password, you can do the same thing from a landline by dialing customer service at 1-800-922-0204, then following the same prompts, you can also reset it from your My Verizon account.