6 Replies Latest reply: Mar 8, 2012 10:09 AM by susanirene RSS

    City ID

    DrJAW

      What exactly is City ID? there is not a description. AND everytime I end a call, it opens up. Quite annoying.

        • 1. Re: City ID
          RalphT

          CITY ID is an enhanced Caller ID application that:

          • automatically displays the city and state for every incoming and outgoing call,
          • includes over 20,000 locations in North America and 200 country codes, 
          • is preloaded onto the device, and  
          • has reverse lookup feature: displays the city and state of a mobile device number.
          Your can remove the CITY ID from your phone by using the instructions below:  
          On your device please navigate to Media Center then Browse and Download. Highlight CITY ID and select Options and selectremove. This should remove the application popup. If the issue is unresolved after removing the application please contactCustomer Service at 800-922-0204 from a landline phone and have your device available. Our Customer Service is open 6:00am to 11:00 pm, daily.
          Thanks
          RalphT_verizonsupport
          • 2. Re: City ID
            Ann154

            RalphT_VZW wrote:

            CITY ID is an enhanced Caller ID application that:

            • automatically displays the city and state for every incoming and outgoing call,
            • includes over 20,000 locations in North America and 200 country codes, 
            • is preloaded onto the device, and  
            • has reverse lookup feature: displays the city and state of a mobile device number.
            Your can remove the CITY ID from your phone by using the instructions below:  
            On your device please navigate to Media Center then Browse and Download. Highlight CITY ID and select Options and selectremove. This should remove the application popup. If the issue is unresolved after removing the application please contactCustomer Service at 800-922-0204 from a landline phone and have your device available. Our Customer Service is open 6:00am to 11:00 pm, daily.
            Thanks
            RalphT_verizonsupport

            This app can't be removed from the DROID 2 Global.  It is a pre-installed app.  Now if Verizon could let the user remove such applications from the device after a defined time period, many customers would raise their voices in JOY!! :smileyvery-happy:

            • 3. Re: City ID
              pool_shark

              You can't remove it from the droid 2 either.

              • 4. Re: City ID
                FloridaJo

                So if you don't remove it, are not aware of it, after 15 or so uses, it automatically starts billing you for $1.99 a month?

                Do I understand that correctly?

                • 5. Re: City ID
                  YaleK_VZW

                  Hello FloridaJo,

                   

                  I can confirm that City ID is an optional subscription. If you do not agree to the $1.99 subscription fee the trial will expire and no billing will occur. Please let me know if I can provide additional assistance.

                  • 6. Re: City ID
                    susanirene

                    Thank you!!!!  I have been annoyed by this constantly popping up, and had no idea how to get rid of it!  I appreciate the information you provided!