1 Reply Latest reply: Feb 10, 2011 5:11 PM by JohnB_VZW RSS

    Can't connect to My Verizon from phone using WiFi


      I'm unable to connect to My Verizon from my Droid when it's using WiFi. A customer support rep confirmed that it only worked when using 3G, but couldn't explain why. With Verizon (and all the other carriers) complaining about the demand being placed on their 3G networks can anyone explain why this is?




        • 1. Re: Can't connect to My Verizon from phone using WiFi

          My Verizon from the Android device can only be accessed using our network because it is set up using a portal directly on our network. 


          If you want to access your My Verizon account from your Android device using a WiFi connection you will need to open a browser page on your phone and then go to www.verizonwireless.com. Once there you can sign in to your My Verizon account.


          Hope this helps. Feel free to contact us if you have any further questions.


          John B