I am probably going to take some flack for this but.....
I have seen people being told that SMS text messages are used to send IM through mobile IM when that is clearly NOT THE CASE; and they end up with data charges because of it. Names not be mentioned due to being mis informed themselves.
We all have a VZW phone so lets open it up and launch mobile IM and do the research together!
Q: What do you see at the top of the page?
A: A little phone icon that sometimes flashes with arrows pointing left and right
Q: Well what does that mean?
A:That means you are using DATA on the EV-DO side of the network
Ok, so now lets go and send a IM to someone, and what happens to those icons?
The double arrow stays there for sometime, however when you send/receive messages the little phone icon comes on during those processes which indicates DATA
So, in fact you are using DATA NOT SMS
Ok, for the non believers.
Q: Send yourself or a friend a text, and tell me what happens to the ev and 1X double bars ( if your phone is EV-DO
capable ) ?
A: It turns to 1X for a brief time to send the text message.
Q: Well why is that?
A: Because SMS text are sent and received on the voice side of the network ( 1X ). Pix/flix and mobile web use the
higher speed ( EV-DO ) side of the network.
Well, according to the below VZW website, it says you use text.
Well, despite the fact, that it is clearly stated here on that page, it is wrong, and someone needs to point this out to VZW, or have them explain why people are incurring data charges not text charges.
Why did I go through this detailed example? So everyone could ' see for themselves ' and not just take someone's word.
I check my message detail, and I do not see any IM txt whatsoever, but I do see the little data icon ALL the time when using IM.
I would really be interested to hear VZW's explanation as to why I show data usage during an IM instance and NOT any SMS data on my text details?
I would like to know how IMs are sent in Mobile IM application to justify stating it on the web page?
I would like to know why some poor soul in the below post was charged data usage, and told by a CS rep that mobile IM uses data b/c of accessing the net not text?
Maybe a moderator or Employee could answers these questions?
Thank You For you time