4 Replies Latest reply: Feb 8, 2011 4:07 PM by tlporter RSS

    Hard Reset

    Alita

      TOday I was playing with my tablet and it wasn't saving the info like if I played a game and I got past one part if wouldn't save it or if I downloaded music it wouldn't save it, I did the hard reset on my tab and the tab won't reset any ideas why or how can I fix it

        • 1. Re: Hard Reset
          VZW_Zrock02

          Here are the steps to perform the reset:

           

          1. With the device off, press and hold Volume Up and Power.

          2. Release the Power button when you see the Samsung logo, but continue to hold Volume Up until the recovery screen appears.

          3. Use the Volume buttons to navigate the menu and select wipe data / factory reset. Press Home to choose the selection.

          4. Press Volume Up continue.

          The Galaxy Tab should then go through the hard reset process.

          • 2. Re: Hard Reset
            tlporter

            Do you have to re- activate the Galaxy Tab if you do a Hard Reset?

            • 3. Re: Hard Reset
              tlporter

              Does anyone know how to de-activate the Galaxy Tab once it has been activated?....(Verizon)

              • 4. Re: Hard Reset
                tlporter

                I may be in the wrong forum, but I am sure some tech guy knows the answer to my questions above.  If I cancel my monthly service can I still use my Galaxy Tab with wireless?  Thank you for any help.....(Verizon)