2 Replies Latest reply: Jan 27, 2011 9:43 PM by Kai1015 RSS

    Where can I find how long until my upgrade?

    ToriArnelle

      I have the Motorola Rival and I can not stand this phone! I just stopped working..the screen is blacked out and the keyboard and everything is blank and its done its not working anymore and I want to know how long until my upgrade? I cant find it in My Profile ANYWHERE! HELP PLEASE!

        • 1. Re: Where can I find how long until my upgrade?
          ka2sie

          If you call customer service they can tell you how long until your upgrade and if you phone is broke and your not eligible for an upgrade yet ask about gettting a certified pre owned phone. Your allowed one per year but you have to pay for it. I think I got my droid eris to replace my broken phone and it was $169.99+tax and you can have the equipment billed to your next bill.

          • 2. Re: Where can I find how long until my upgrade?
            Kai1015

            If you are able to log into the Account Owner's My Verizon account, it will be on the "Home" page, you will find the words "I Want To . . ." and in those blocks you will see "Upgrade" but this is only on the Account Owner's My Verizon.