0 Replies Latest reply: Jan 15, 2011 8:05 PM by pepdot RSS

    Here is why your 4g is not working

    pepdot

       did get through to tech support this morning.  The server that reads your sims card in you device is the problem, that is why you can' t even connect with 3g service even though normally you could.   I had my service downgraded to the mifi I had just upgraded from until they can restore my 4g service.  I was on the phone including the hold time for 49 minutes.

       

      The tech guy told me they had 1 - 2 calls then all of a sudden 100 then 300 calls flooded their lines.  They had no definitive time element for bringing service back up.   I it system / nation wide.