Quick questions. I am currently using FiveSpot WIFI device under prepaid plan.
It looks like I am not the only one confused about prepaid plans and expiration dates. (I have the core plan for my phone)
There is no longer any information about this in my account. Last year I did prepay $100 for one year of service and all the information about expiration date was clearly stated before I went to checkout. This information is gone, and I want to be sure I will get 1 year before I charge this on my credit card. I even called 611 and spoke to a very confused representative who didn't know. I have been a prepaid customer for years and never had this much trouble getting a definitve answer.
Is there somewhere on the current Verizon website where ithis is stated in writing? I have searched and found nothing.
Go to Prepaid, (on the banner above) click on shop now and it will show you the plans.
|Refill Expiration (once applied to the account)|
After clicking on the link below put you zip code in and then this page about the plans and this refill info will come up. Hope this helps. Some stores still carry the $100.00 card but because not many buy it its probably easier to get it through the verizon prepay website.
Thanks Minihaha, I am glad to see it is in print somewhere. My problem was inside of my account area where I actually want to add minutes. I dont see that information anywhere. I ended up getting an answer in email from verizon with the information.
I hope they make it easy to find in the account area too.