4 Replies Latest reply: Jun 21, 2011 2:15 AM by StreetDocRN RSS

    Keypad locked and can't unlock Blackberry Bold

    Dan27

      I must have accidentally hit a key while the device was in my pocket.  I have a display that says "Keypad is locked.  Press the lock button to unlock".  What button is this?  The book says use the "*A key but this does not work.  There is no key identified as the lock key.  How do I unlock the keypad for this device?