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    Unlocking Droid 2 Global

    me262

      As a new customer of Verizon how many months do I have to be on my plan before I can request an unlocking code for my Droid 2 Global?

        • 1. Re: Unlocking Droid 2 Global
          rcschnoor

          Not sure what you mean by an unlocking code. What, exactly, are you not able to use on the phone?

          • 2. Re: Unlocking Droid 2 Global
            silver6055

            rcschnoor wrote:

            Not sure what you mean by an unlocking code. What, exactly, are you not able to use on the phone?


            me262 is referring to the SIM unlock code, which allows the use of a non-Vodafone SIM.

             

            The general consensus seems to be that although there is an official policy (I have heard various lengths of time) things are much more flexible.   Call Global Services rather than regular Customer Service, and explain that you need to go abroad very soon etc.   So long as you are actually a customer (rather than someone who bought the phone without a contract) you should find someone who will help.   (If you are told "No", call back later and see if you find a more helpful representative).

             

            One word of warning: the official policy now is that unlocking the SIM will void your warranty.   When I first heard that, I was surprised, as unlocking doesn't really allow anything bad to happen (as compared to say installing a custom ROM), but checking around, many GSM carriers have the same rule, presumably because they can!

            • 3. Re: Unlocking Droid 2 Global
              me262

              When I am traveling I want the cell phone unlocked for the convenience of using the foreign GSM sim card particular to the country I am in.

              • 4. Re: Unlocking Droid 2 Global
                silver6055

                me262 wrote:

                When I am traveling I want the cell phone unlocked for the convenience of using the foreign GSM sim card particular to the country I am in.


                Yes, that is what my reply refers to!

                • 5. Re: Unlocking Droid 2 Global
                  PhiPsi32

                  I purchasd a Blackberry Storm 9550 on Craigslist and e-mailed Verizon support regarding a SIM unlock code.  Verizon e-mailed me the unlock code very quickly.  I had no problem.  I believe you only need to be paid up on the phone for 60 days (with the account in good standing).  I was not told that the unlock would void the warranty.  Overall, it's an easy process and it beats paying $30 or more for an unlock code.  Call or e-mail Verizon.

                  • 6. Re: Unlocking Droid 2 Global
                    AntonioC_VZW

                     


                    me262 wrote:

                    As a new customer of Verizon how many months do I have to be on my plan before I can request an unlocking code for my Droid 2 Global?


                     

                    Thanks to all for the great input!

                     

                    Please keep in mind that only Verizon Wireless Global Support Team completes the SIM Unlock procedure. Please contact our Global Support team at 9085594899.

                     

                    The following qualifications must be met for the SIM (Subscriber Identity Module) to be unlocked:

                     

                    Must be a Verizon Wireless customer.

                     

                    • The device being unlocked must be active on a Verizon Wireless line of service.
                    • The line of service must be active at least 60 days.
                    • The line of service must be in good standing for the past 60 days.
                    • Only one SIM Unlock per line every 10 months.
                    • The customer's manufacturer's device warranty is not affected by a SIM unlock as long as the customer remains with Verizon Wireless.

                     

                    • 7. Re: Unlocking Droid 2 Global
                      silver6055

                      AntonioC_VZW wrote:

                       


                      The customer's manufacturer's device warranty is not affected by a SIM unlock as long as the customer remains with Verizon Wireless.

                       


                      AntonioC, can you confirm that this is the "Official Position"! 

                       

                      I ask because on Dec 11th, I got email from

                       

                       

                      Tamelia

                      Verizon Wireless

                      Customer Service

                       

                      including:

                       

                       

                      I have attached the instruction for unlocking your Droid 2

                      Global device to this email. Additionally, I will provide these same

                      instructions below for your reference. Please keep in mind that you will

                      need to have a foreign SIM card inserted into your Droid device in order

                      for the unlock procedures to work.

                      Motorola Droid 2 Global SIM Unlock Process

                      NOTE: On entering the SIM Unlock code on the device, all warranty on the

                      device will be VOID.

                       

                      • 8. Re: Unlocking Droid 2 Global
                        AntonioC_VZW

                         


                        silver6055 wrote:

                        AntonioC_VZW wrote:

                         


                        The customer's manufacturer's device warranty is not affected by a SIM unlock as long as the customer remains with Verizon Wireless.

                         


                        AntonioC, can you confirm that this is the "Official Position"! 

                         

                        I ask because on Dec 11th, I got email from

                         

                         

                        Tamelia

                        Verizon Wireless

                        Customer Service

                         

                        including:

                         

                         

                        I have attached the instruction for unlocking your Droid 2

                        Global device to this email. Additionally, I will provide these same

                        instructions below for your reference. Please keep in mind that you will

                        need to have a foreign SIM card inserted into your Droid device in order

                        for the unlock procedures to work.

                        Motorola Droid 2 Global SIM Unlock Process

                        NOTE: On entering the SIM Unlock code on the device, all warranty on the

                        device will be VOID.

                         


                        silver6055, I have checked with our Global Support Team and I can confirm that as of today, my previous post is accurate. I apologize for any misinformation provided in the past. Please keep in mind that all policies are subject to review and may change from time to time.

                         

                        I would like to reiterate that the customer's manufacturer's device warranty is not affected by a SIM unlock as long as the customer remains with Verizon Wireless.


                         

                         

                        • 9. Re: Unlocking Droid 2 Global
                          silver6055

                          AntonioC_VZW wrote:

                           

                          silver6055, I have checked with our Global Support Team and I can confirm that as of today, my previous post is accurate. I apologize for any misinformation provided in the past. Please keep in mind that all policies are subject to review and may change from time to time.

                           

                          I would like to reiterate that the customer's manufacturer's device warranty is not affected by a SIM unlock as long as the customer remains with Verizon Wireless.


                           

                           


                          Thanks, that is good to know!  I was surprised when I got that original email, I had unlocked phones in prior years without being told that. 

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