1 2 Previous Next 15 Replies Latest reply on Feb 3, 2011 8:10 PM by tranquilnet

    USB760 + VPN not working.


      Hey all,


      I am having a relatively bizarre issue.  Several associates where I work use USB760s and the Verizon Wireless Access Manager to connect to the internet, and then to VPN into the office.  As of 2-3 days ago, they will often get error 678 when attempting to establish the VPN connection.  I've tested the VPN connection myself pretty thoroughly.  I can connect with my Mac and several laptops using the wireless network at my house, or a place down the street that has free wireless.  As soon as I go to connect through the USB760, however, I'll run into the 678 error message.  The message in its entirety is:


      VPN Failed - The remote computer did not respond.  For further assistance, click More Info or search Help and Support Center for this error number.  Error 678.


      Now again, I can connect through the VPN just fine every time when not using the Verizon wireless card.


      Thanks for any help you may be able to provide.



        1 2 Previous Next