I called Verizon and they said that they did not have this service. This is what is posted on the Verizon web site:
How can I block a restricted number from calling me?
Sorry, we do not offer this service at this time.
So, if I can't stop "unknown" callers from bothering, me, how do I assign a silent ring tone to them?
Bosslady (Verizon employee) posted this back in July.Re: Blocking calls from restricted numbers
07-08-2010 02:05 PM
You may also setup usage control for $4.99 month. This will allow you to block restricted calls. For more info on Usage controls, click here https://wbillpay.verizonwireless.com/vzw/nos/uc/uc_home.jsp
Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.
Sorry but usage controls do NOT block "unknown callers" - in order to block a number, you must either:
1. Have the actual phone number to block or
2. Limit phone calls to ONLY certain numbers.
Neither of these will work for me. If I had the number for the "unknown caller," I'd block it instantly. I also cannot block access to everyone who is not on my contact list. There must be a solution.
I was just trying to set up youmail and had to call Verizon to change a setting. I spoke with another tech support person and was told, this time, that they can now block unknown, restricted and private numbers from calling me - this is NEW information. We had some problems setting it up but it's working now. While youmail is less expensive, there's no way to stop the phone from ringing first so I just added the service to Verizon.