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If you call customer service, they can ask you questions to verify that you are in fact the account owner, and then reset the code. The common codes are the last 4 of your ph # or SSN....
Thanks for your help. I followed your instructions and solved my problem. =).
your web site and customer service deserves an "F" grade Very unfriendly and poor. Your customer service number offers NO HELP. Armin Gumerman