Customers who upgrade or switched to a new Get IT Now / Media Center capable device can transfer available applications and ringtone content at normal purchase price. All applications and ringtone content is preselected for retrieval. You can select and unselect any content that you want to retrieve.You also have the option of opting out of retrieving any content and applications. Upon accepting, you will not be able to retrieve any of the existing games, applications and VZWTone Ringtones that were available on your last device.
Here is a link for additional information http://support.vzw.com/how_to_use/MyMedia_Retrieval.html
My phone is a new phone so in order to get anything again I have to buy it again and the credits I have for the Sony Music Box are worthless unless I want to download them and pay more data charges and have new ringtones for 3 days? There is no point in that.
They were all purchased by accident to begin with so I'm out the money for them.
That policy sucks. If someone pays for something then they should be allowed to use it as long as they are customer or at least get a refund.