I've had a LG Chocolate Touch for almost a year now, but recently (in the past 2 months), the touch screen hasn't been working. I can't access any of the features, but once in a while the screen will work for 5 minutes or so. The phone hasn't come into contact with water, nor has it been dropped, so I don't know why it's not functional. What could be wrong with it? Help is greatly appreciated!
I just fixed the problem.
I followed instruction from here: http://forums.att.com/t5/LG/LG-VU-touchscreen-not-working-when-touched/td-p/1749320/page/3
A AT/T forum for LG phone. Many people had the same problem, So LG really *****! no kidding.
I used a needle to pry one side of the clear protective cover, not the entire cover, there seems two layers. it it the top layer. I lift up half inch of the side, then press the cover back again. it WORKS! so you don't need to peel off the entire cover.
This worked for me as well. I went into a Verizon store and they didn't even look at the phone. They just concluded that the touchscreen had died and told me to get a new phone. I refused to believe that the screen just died out of nowhere. Thanks for posting this tip because you just saved me the cost of a new phone AND the additional $20 a month on a new data plan because they said new phones wouldn't support my current data plan (what an f'ing scam!)
My touch screen stopped working also, how frustrating. I tried turning it off and on a few times, removing the battery, short of throwing it across the room I read this forum and what worked was removing the protective screen and putting it back on, thanks xltech for the suggestion of relieving the pressure from the touch screen, it worked!