sms error ?
willyumhmm
Newbie

I am getting two errors, more of the 1st error type when sending text messages

 

sms error

network problems

sms error

cause code:1

error class:3

 

also, i have gotten

 

sms error

cause code: 32773

error class:3

 

Especially at home or at work now, it all of a sudden does not send text and sometimes I can receive text.

How do I fix this?

I did factory reset. nothing happened

I did the *@228 option 1. nothing happened

 

also, sometimes when i dial, it just keeps dialing.

 

This all started happening last night, which is at least 2 months of having the phone without this problem.

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Re: sms error ?
budone
Legend

Sounds like a setting is loading incorrectly. I would call tech support from another phone. 800-922-0204  they are option 3 when taken to the menu. Hold times are typically short there.

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Re: sms error ?
kerrygillock
Newbie

This is a issue in the switch, and can be resolved with a call to tech support to resolve.

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Re: sms error ?
AntonioC_VZW
Verizon Employee

 


kerrygillock wrote:

This is a issue in the switch, and can be resolved with a call to tech support to resolve.


 

Thanks for the input!

 

In fact the text messaging issues outlined in the original post will require a verification of the account provisioning and this can only be done by phone with a Technical Support representative.

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Re: sms error ?
chinofam
Enthusiast - Level 1

can't call anyone!!!

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Re: sms error ?
vzw_customer_support
Customer Service Rep

Hello chinofam! I'm sorry to see that you're not able to call. I very much want to resolve this for you immediately. Please advise if whether or not this issue has been resolved. Thanks!

Dion M.
VZW Support
Follow us on Twitter www.twitter.com/vzwsupport

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Re: sms error ?
chinofam
Enthusiast - Level 1

Thanks, Issue resolved. Bad tower in my area..

George A. Carr

Central Communications

Transit Division

OCTA

(714)265-4331

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