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I am getting two errors, more of the 1st error type when sending text messages
sms error
network problems
sms error
cause code:1
error class:3
also, i have gotten
sms error
cause code: 32773
error class:3
Especially at home or at work now, it all of a sudden does not send text and sometimes I can receive text.
How do I fix this?
I did factory reset. nothing happened
I did the *@228 option 1. nothing happened
also, sometimes when i dial, it just keeps dialing.
This all started happening last night, which is at least 2 months of having the phone without this problem.
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Sounds like a setting is loading incorrectly. I would call tech support from another phone. 800-922-0204 they are option 3 when taken to the menu. Hold times are typically short there.
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This is a issue in the switch, and can be resolved with a call to tech support to resolve.
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kerrygillock wrote:This is a issue in the switch, and can be resolved with a call to tech support to resolve.
Thanks for the input!
In fact the text messaging issues outlined in the original post will require a verification of the account provisioning and this can only be done by phone with a Technical Support representative.
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can't call anyone!!!
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Hello chinofam! I'm sorry to see that you're not able to call. I very much want to resolve this for you immediately. Please advise if whether or not this issue has been resolved. Thanks!
Dion M.
VZW Support
Follow us on Twitter www.twitter.com/vzwsupport
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Thanks, Issue resolved. Bad tower in my area..
George A. Carr
Central Communications
Transit Division
OCTA
(714)265-4331