3 Replies Latest reply: Aug 26, 2010 12:34 PM by easton714 RSS

    Phone keeps freezing.

    jumbiegirl

      I LOVE my Droid X.  However, my phone started freezing occasionally.  I had to remove the battery and reboot almost every time.  Verizon tech said it wasn't a known issue.  They sent me a temporary "replacement" (that means used) phone while I wait for the new one to ship.  I got it last night and this one is doing the same thing.  In addition, this one keeps rebooting itself.  It is very strange.  I don't think it's anything I'm doing because I've never had any problem like this with other phones.  Most of the time I'm just making a call or listening to music.  One time I was just entering my contacts.  That time I got the "blue screen of death" and didn't think it was going to live.  Has anyone else had this trouble?  I keep thinking maybe it really is a defect in some of the phones.  Thanks.

        • 1. Re: Phone keeps freezing.
          DroidXluv

          I had the phone rebooting and freezing issue a few times. I had to restore the phone back to factory settings within the first week. I have since removed advanced task manager and have not had any issues with the  phone rebooting since then. I was told the app killers can mess up the phones normal processes and cause issues by a tech with verizon. Good luck. I love my DroidX too so far! :smileyhappy:

          • 2. Re: Phone keeps freezing.
            cnbbbt

            Thanks for the tip about ATM.  However, with this replacement phone, I hadn't installed it yet.  Of course, since this phone is used and having a lot of other issues too, I guess it was the only one they had to send.  When I get the new phone, I'll wait to install taskkiller.  Thanks again.

            • 3. Re: Phone keeps freezing.
              easton714

              I have yet to install a Task Killer and I have yet to feel like I need one.  My phone has never slowed down or frozen.  I do periodically check (like once or twice a day) the open applications manually to see if someone is running that I don't want and one time Pandora was still running even though I wasn't using it anymore - so I closed it.  Even then, it wasn't slow or anything.

               

              My co-worker with a Droid Incredible uses ATK and constantly complains about it freezing or slowing down.  I told her I didn't install it and that a lot of people online say they are unnecessary and she told me the Verizon rep installed it on her phone in the store and told her she needed it.

               

              Shame.  She was going to uninstall ATK and see how it does.  I have yet to see her this morning to see if there has been any change, but I'll post back once I see her.