5 Replies Latest reply on Aug 9, 2010 2:07 PM by bosslady85

    How do I talk to a real person?


      I bought a new phone. I'm currently on a prepaid plan. I want to transfer my account and number to my new phone. I dialed the *22898 to do this transaction and my phone said that it could not be completed and to dial *611. Every option on the recording does not pertain to me or get me to a real person who can help me with this. I am so frustrated right now!