1 Reply Latest reply on Jul 28, 2010 3:02 PM by MorganB

    LG Ally and Notifications....


      Recently I have been having problems with notifications....At first it was that I was not getting sound notifications. I was getting a notification in the bar area but no sound. I would either reboot the phone or take out the battery and then restart the phone and then the sound notifications would work but eventually it would stop sending sound.  I took it to a Verizon store and a Customer service rep recommended that I take out the battery every other day(I think this is a pain in the butt to do) and he even changed the battery because I have also been having battery draining issues even though I try to kill nonessential things from running in the background.  Now today, my phone was working and then about half way through the day I noticed that I was not  getting notifications. I pulled the battery and restarted the phone and the notifications worked temporarily and then I stopped getting all notfications all together.  At first I thought it was an issue with Yahoo mail for Android but now I am not so sure. I have now pulled the battery and *228 the phone and I am at my witts end trying to figure out what is wrong with the phone. I just want to get my notifications to work! Please Help!

        • 1. Re: LG Ally and Notifications....

          I suggest to perform a hard reset on your device. Performing a hard reset will remove ALL data including the Google account, system data, application data, application settings, and downloaded applications. Follow the steps below to perform a hard rest.


          1. From the Home screen, touch the applications tab (bottom of the screen).
          2. Touch Settings
          3. Touch privacy
          4. Touch Factory data reset
          5. Touch reset phone
          6. Touch erase everything

          Next, you will need to activate & setup your device following the steps below:


          1. From the initial activation screen, touch the android.
          2. Touch Activate.
          3. Listen to the instructions, touch 1, then stay on the line until activation confirmation is heard.
          4. Touch Next.
          5. Touch the android.
          6. Touch Begin.
          7. Touch Next.
          8. Touch Next.
          9. Touch the option:




          1. Slide the keyboard to the open position.
          2. Enter the appropriate information then touch Next.
            • First name
            • Last name
            • Unique username
          3. Enter a password, re-enter the password then touch Next.
          4. Touch the Security question field.
          5. Touch a security question.
          6. Enter the answer then touch Create.
          7. To continueread the Google Terms of Service then touch I agree, Next.
          8. Enter the characters that are seen in the picture then touch Next.
          9. Slide the keyboard back to the closed position.
          10. If desired, ensure the following options are checked then touch Next.
            • Allow Google's location service to collect anonymous location data. Collection will occur even when no applications are running
            • Use my location for Google search results and other Google services.
          11. Touch Finish setup.