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    Droid X constantly rebooting

    Mogen222

      I am wondering if anyone else has had the issue of their droid X rebooting on its own?  I have had my unit since launch day and fell in love with it out of the box.  Until I did the recent software update and since then my phone has been doing random reboots. I have called VZW and they are shipping me a brand new phone as part of the 30 day guarentee but until then I am looking to see if anyone knows of a fix to my issue.

       

      Thanks

        • 1. Re: Droid X constantly rebooting
          kevlar119

           Yep!  Mine did it once a few days ago and twice today  - - be sure to report this on the Motorola Forums support page too.  The first one today was while I was in the App Market and the other time was during setting up Executive Assistant.  The battery seemed hotter than it has before too.  The life of the battery seems to be getting worse - even after dimming the screen almost too dark and after minimal usage.  Hope things get better.

          • 2. Re: Droid X constantly rebooting
            yellowcanary

            We got 3 of the Droid X today mine seems to run really cool the wife's ran warm after about 4 hours of us doing pretty much everything.

            • 3. Re: Droid X constantly rebooting
              Wildman

              As for the battery running hot I have been looking into a high capacity battery but I noticed that a number of companies that sell batteries instruct the user that battery will need a number of full charges to reach full charge capacity and the batteries are known to become warm during this cycle.... I just figured I would point this out because after I took that in consideration I noticed my battery life started to improve... Now I do now that batteries do not usually have to go through the drain/fill stages before battery hold charge better but it did seem to make a diffrence to allow to drain about half way and charge instead of keeping it on full

              • 4. Re: Droid X constantly rebooting
                philfnyc

                What apps do you have installed?  

                 

                Two of my friends and I have the old Droid.  On July 5, all of our Droids started rebooting on their own over and over again.  I asked about it on the Motorola Support forum.  Someone recommended uninstalling the Weather Channel app.  Well, we all did and our re-booting problem went away.

                 

                -Phil

                • 5. Re: Droid X constantly rebooting
                  kevlar119

                  Hmm...no Weather Channel app on mine. 

                  • 6. Re: Droid X constantly rebooting
                    crb79

                     


                    Mogen222 wrote:

                    I am wondering if anyone else has had the issue of their droid X rebooting on its own?  I have had my unit since launch day and fell in love with it out of the box.  Until I did the recent software update and since then my phone has been doing random reboots. I have called VZW and they are shipping me a brand new phone as part of the 30 day guarentee but until then I am looking to see if anyone knows of a fix to my issue.

                     

                    Thanks


                     

                    They'd be shipping you a brand new phone even if out of the 30 day guarantee due to the fact that you have a 1year warranty as well as their are no Refurb units available yet.  I always add the additional 1 year warranty to my touch screen phones as well.

                     

                    As for your resetting unit, install a Battery App and check the battery voltage.  Just for a quick reference, mine shows 90% Charge at 4156mV.  It could be that you just have a bad battery.

                    • 7. Re: Droid X constantly rebooting
                      cunni131

                      Yes. It's happening to me. It seems to happen about once a day. I can't detect any particular pattern. It happened once during a phone call. The call just went dead, the screen appeared to be frozen for about 5 seconds, then the whole thing powered off and rebooted. The other times it happened I was in the middle of texting or looking at something with the web browser, when the device froze and then suddenly rebooted? Not sure if I should request a replacement Droid X from Motorola or not?

                       

                      I will say that I don't think it has anything to do with the Weather Channel app because I only just installed that app a couple days ago and my Droid was experiencing the rebooting issue before then.

                      • 8. Re: Droid X constantly rebooting
                        beth0918

                        I, too, got mine the day it launched and fell in love with it. But the more I have it, the more problems I'm having.  It reboots on it's own, sometimes once a day, sometimes, several times a day.  The battery stays hot.  When I first got the phone, I didn't have any battery problems, but as time goes on, I'm finding it won't stay charged for long.  I'm having to charge it a couple of times a day, even if I'm hardly using it.  I have taken my battery out SEVERAL TIMES, and that doesn't seem to matter.  I think I will have to take it back to VZW to see if maybe they can replace it.  Any additional suggestions??  I do love the phone!!!!

                        • 9. Re: Droid X constantly rebooting
                          dhollner

                          refurbs are available.  they tried sending me own for the rebooting issue and I refused to accept the shipment.

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