What email address are you using? You should be using the email address firstname.lastname@example.org .Just where it says 10digitnumber, insert your area code + cell number.
If still having issues then you can try to upload the pics to your online album & then send them straight to your phone.
- Just go to Verizon Pixs
- Scroll over messages
- Click ''send picture & video message"
- Under step 1 in that box click "upload media"
- Browse your computer for the pictures. You can upload 5 pics at a time.
- Once the pictures are uploaded, drag each picture into that red box where it says "drag & drop media here"
- Next click Preview & send message
- Send to....enter in your area code + cell number
The pictures should all come to your phone. You can save them to the phone then.